Privacy Policy

Introduction

Welcome to Pam Gould Virtual Assistant! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our virtual assistant services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect several types of information from and about users of Pam Gould Virtual Assistant, including:

  1. Personal Information:
    • Account Information: When you create an account, we may collect personal details such as your name, email address, and phone number.
    • Usage Data: Information about how you interact with Pam Gould Virtual Assistant, including logs of your conversations, commands given, and responses provided.
  2. Technical Information:
    • Device Information: Details about the device you use to access our services, such as IP address, browser type, operating system, and device identifiers.
    • Location Data: Approximate location data based on your IP address or other location data from your device.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Provision: To provide, operate, maintain, and improve our virtual assistant services.
  2. Personalization: To customize your experience with Pam Gould Virtual Assistant based on your preferences and usage patterns.
  3. Communication: To send you service-related notifications, updates, and information.
  4. Analytics: To understand how our services are used, improve performance, and develop new features.
  5. Security: To protect against, identify, and prevent fraud and other unlawful activities.

Information Sharing and Disclosure

We do not share or disclose your personal information except in the following circumstances:

  1. With Your Consent: When you give us explicit permission to share your information.
  2. Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data analysis, hosting, and customer support. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
  3. Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can request that we correct any inaccuracies in your personal information.
  3. Deletion: You can request that we delete your personal information, subject to certain exceptions.
  4. Opt-Out: You can opt out of receiving promotional communications from us.

To exercise these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the date at the top of this policy and, if significant changes are made, we may provide additional notice such as a message within the virtual assistant or an email notification.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: pamgouldvirtualassistant@outlook.com

Thank you for using Pam Gould Virtual Assistant! I am committed to protecting your privacy and ensuring a safe and secure user experience.

www.pamgouldvirtualassistant.co.uk

pamgouldvirtualassistant@outlook.com

www.facebook.com/pamgouldvirtualassistant