Please read these terms and conditions carefully. By accessing or using the services provided by Pam Gould Virtual Assistant, you signify your agreement to these terms of use. If you do not agree to be bound by these terms in their entirety, you may not access or use these services.
General Information
The content on this website is for general information purposes only and is subject to change without notice.
Privacy Policy
Pam Gould Virtual Assistant respects the privacy of its service users. The details held about you, whether as an individual or business, will not be shared with third parties without your consent. This includes your name, address, telephone number, company details, and any other information that may be held.
GDPR Compliance
Pam Gould Virtual Assistant will only retain relevant details for the duration of the contract. Once the contract ends, any information held will be destroyed in a secure manner, in compliance with data protection procedures. You may request a copy of any data held about you, provided reasonable notice is given.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Pam Gould Virtual Assistant does not control these third-party websites and is not responsible for their privacy statements. When you leave this website, you are encouraged to read the privacy policy of every website you visit.
Payments and Invoicing
Quotes for each job will be sent out before the start of any work giving you the opportunity to accept the pricing for the work requested. You will be invoiced for £25 per hour unless quoted differently. Payment to be made within 30 days of the invoice date or additional fees will apply.
Non-Negotiable Services:
- WordPress Website Designs: A quote will be sent via email for approval. A deposit plus the cost of the domain name and webspace must be paid in advance of work starting. The remainder is due upon completion, before the website goes live to the public.
- Logo Designs, Reviews, C.V. Services, and Remote Laptop Repairs: Payment is required before any work commences. Additional hours will be invoiced separately, with payment due within 30 days of the invoice date. If payment is not received within 30 working days, interest will be added. Failure to pay will result in the termination of any further work.
Responding to Client Requests
Pam Gould Virtual Assistant will respond to each request within 2 working days of receiving it (often sooner). If unable to deal with a request, you will be informed as soon as reasonably possible. Pam Gould Virtual Assistant reserves the right to refuse to carry out requests or source services if they are deemed unreasonable or are intended for any immoral or unlawful purpose.
Contact Information
If you have any questions about the website or this Privacy Policy, please contact Pam Gould Virtual Assistant using the contact form on the website or email directly at pamgouldvirtualassistant@outlook.com. Please ensure that your query is clear, particularly if it is a request for information about the data held about you.
Effective Date: 30/05/2024